Support

Technical support for the Qanoun 365 platform and the client app.

Questions about your case or file? Contact your office

Your law office manages your matters and decides what appears for you in the app and the portal. Anything about a case, a hearing, a document or an amount should go to your office directly — we do not have access to the contents of your files and cannot answer for them.

You can also send your office a request from inside the app: the “My requests” tab → “New request”.

Haven't received an invitation?

The client app is invitation-only; there is no self sign-up. Ask your office to send you an invitation link, then open that link on your device.

Forgot your password?

Ask your office to send a password-reset link, then open it and choose a new password.

A technical problem with the app?

If the app will not open, notifications do not arrive, or you see an error, write to us and include: your device model, its operating system, and the app version (Settings → About).

Deleting your account

From inside the app: Settings → Request account deletion. What is removed and what is retained is set out in the privacy policy.

Are you a law office interested in the system?

Write to us through the Contact page and we will get back to you.

Technical support

info@qanoun365.com

+962 79 089 4463

We reply within one business day.

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